Due to unprecedented holiday volumes and continued difficulties due to the COVID-19 pandemic, shipping carriers have suspended their guaranteed commitment times for all shipments going to any destination until further notice. Please ensure ample time for your shipment to arrive, as shipments in the 2021 holiday season will likely be subject to delays. All delivery estimations given at checkout can possibly see delays. Please keep an eye on your tracking and if you have any questions, feel free to reach out to us.
Please Note: After the successful delivery, we will inform you of the tracking number by email or SMS, please wait patiently.
We know you want your new products ASAP (can’t blame you), so we typically ship orders within 3-7 business days after the order is placed.
TAXES & CUSTOMS
VisionKids is responsible for duty and tax fees for the shipping. Please kindly note that you might need to pay the import duties and levies for certain items imported into your country.
Standard Shipping (15-25 days).
VIP Shipping (10-20 days)-Current Unavailable Due to Covid-19
Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.
PS: Due to military address restrictions on international express delivery, we cannot deliver packages to military addresses, such as APO/FPO/DPO Box (APO = Fleet Post Office, FPO = Army Post Office, DPO=Diplomatic Post Office). Please pay attention to change this kind of address to your home address to receive the package. TKS!